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Help Desk

If you’re having trouble logging in to your NYU Langone Health MyChart account, you can reset your password or recover your username.

For questions about your appointments or medical care, contact your physician’s office. Call 911 if you’re experiencing a medical emergency.

Need to report an issue or get technical support? Please call us at 866-262-6458 on weekdays from 7:00AM to 8:00PM and on weekends from 9:00AM to 5:00PM.

For billing-related inquiries, please go to Messaging in your NYU Langone Health MyChart account and select Billing Inquiries to submit a question to our billing department.

For answers to frequently asked questions about MyChart, please view our FAQs.

Due to recent information around cyber-threats targeting health care systems, international access to MyChart is restricted in an effort to protect our patient's personal medical information.